Privacy Policy

Overview

The Confident Yes provides digital education and course access for dental professionals and practice teams. This policy applies when you visit the website, create or access an account, purchase a course, contact us, or interact with our services.

Information We Collect

We collect information that you provide directly, information generated through your use of the website and course, and information provided by service providers that help operate the business.

• Account registration and login information, including your name, email address, authentication activity, and course access status.
• Course purchase and transaction information, including purchase email, Stripe checkout session details, payment status, amount, currency, and refund status.
• Payment information handled by third-party payment processors. The Confident Yes does not intentionally store full payment card numbers.
• Course activity and usage information, such as module progress, workbook access, account interactions, and security signals used to protect paid course access.
• Device, browser, and network security signals, such as hashed IP address, hashed browser information, and hashed device identifiers used to detect suspicious access patterns.
• Communications and support inquiries, including messages sent through the Contact page or other support channels.
• Email marketing or newsletter information if you choose to subscribe or otherwise opt in.
• Cookies, analytics, pixels, and similar technologies, if enabled, to operate the website, understand usage, improve performance, and support marketing choices.
• Information from third-party tools and service providers that support hosting, authentication, payments, email, analytics, security, and customer support.

Information You Should Not Submit

The website is not designed to receive patient health information, protected health information, confidential patient records, or patient-specific clinical files. Do not submit that information through the website unless a specific authorized upload flow has been legally reviewed and expressly provided.

How We Use Information

• To provide the website, course, account access, and customer support.
• To process purchases, confirm enrollment, manage access, and respond to billing or refund inquiries.
• To maintain security, prevent fraud, protect accounts, detect account sharing, and enforce our terms.
• To communicate about course access, account setup, updates, support, and service-related notices.
• To improve course content, website performance, and customer experience.
• To comply with legal obligations and protect the rights, safety, and property of The Confident Yes, users, and others.

How We Share Information

We share information only as needed to operate the website and services, comply with law, or protect legitimate interests.

• Service providers that support hosting, authentication, course delivery, customer support, security, and operations.
• Payment processors that process transactions and related payment data.
• Email and marketing providers that send account, transactional, support, or opted-in marketing communications.
• Analytics and advertising providers, if enabled, to understand site usage or support marketing and measurement.
• Legal, compliance, safety, and fraud-prevention recipients where reasonably necessary.
• Successors or parties involved in a business transfer, such as a merger, acquisition, financing, reorganization, or sale of assets.

Cookies and Tracking

Cookies and similar technologies may be used for essential site functions, authentication, security, performance, analytics, and marketing. Some analytics, advertising, or tracking technologies may be considered "sharing," targeted advertising, or a similar activity under certain privacy laws. See the Cookie Policy and Privacy Choices page for more information.

Privacy Choices

The Confident Yes does not sell personal information for money. You may still have rights to opt out of certain sharing, targeted advertising, or similar uses where applicable. You may submit privacy requests, including access, deletion, correction, or opt-out requests, through the Privacy Choices page.

State Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information, and to opt out of certain uses of personal information. California residents and residents of other states with privacy laws may have additional rights where those laws apply. We will respond to valid requests as required by applicable law.

Children's Privacy

The website and course are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, payment system, or storage method is completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide the services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Account security signals used to identify suspicious access patterns are generally reviewed over a rolling 90-day period unless a longer period is reasonably needed for security, legal, or enforcement purposes.

International Users

If you access the website from outside the United States, you understand that information may be processed in the United States or other locations where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.

Contact

To contact The Confident Yes about privacy, data, or support questions, use the Contact page.